We chose our hotel for the weekend very carefully. It could be said that we exercised more care than the hotel.
We were given a room from the 70’s. Then got the room we had paid for as seen on the web site. The shower overflowed. The food in the restaurant was great. The service in the restaurant was great. Our shower was overflowing into the kitchen. Getting back to our overheated room was not so great. It’s summer in England and it’s hot – don’t complain. The music from the pub up the road is deafening. Close the window. Sweat. Sleep. Wake. Sleep. Sweat. Wake. Sleep.
Explain our situation to today’s receptionist. Trek to a room at the opposite end of the hotel to use the shower. Great breakfast. Great service. Great discussion about how we can’t stay there for another night and decide to cut the weekend short. Discussion with receptionist results in early checkout without charge.
The web site makes no reference to refurbishment. We lucked out on the room we had. Check the Trip Advisor reports for the Spread Eagle at Thame and you’ll see similar unhappy customers. Hopefully you’ll see them before you become one.
- 62% of travellers do not recommend
- “The sink is the size of a lunch box and far too small to be practical in any way.”
- “The website is very misleading, our room was not refurbished like some and felt more like a 3 star hotel which would have been fine but for £100 we were expecting something a lot better.”
- “Stayed at this hotel a year ago when they must have recently started the refurb, and a year on, they don’t seem to have made much progress. I gather about a third of the rooms are complete and there is a new reception desk, but otherwise the public areas/corridors are in a poor state of decor.”
Read more bad reviews of the Spread Eagle, Thame, then book to go somewhere else.